Grievance
Grievance Mechanism :
For a complaint or any other issue faced by a user may be submitted through email at the below address. The complaint should provide: (i) username of the relevant account holder from our platform (ii) specific content/video number or URL or link that is of concern and (iii) reason(s) for such a takedown request.
NAVAJUI operates the Platform as an Intermediary under the IT Act. This document is published in accordance with the provisions of the Information Technology Act of 2000 read along with its relevant rules including Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and amendments if any and thereby governs the relationship and serve as an agreement between you and us and set forth the terms and conditions by which you may access and use the Platform and our related websites, services, applications, products and content (collectively, the “Platform” or “Services”). The contact details of the Grievance Mechanism is as under:
Mr. Rushan Patel
Nodal officer for law enforcement coordination
Mr. Rushan Patel
For regulatory compliances
Mr. Rushan Patel