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Community Guidelines

Updated in November 2023

These Community Guidelines (“Guidelines”) govern Your use of our NAVAJUNI website/mobile application (“Platform”) that is operated by Rushan Corporation LLP. (“NAVAJUNI” or “Our” or “our”) a private company established under the laws of India having its registered office Plot No 645, Sector 8, (Gandhinagar) Sector 8, Gandhi Nagar, Gandhinagar, Gujarat, India, 382007. The terminologies "You", "Your", "User" and "Users" shall be read in context and shall refer to You.

NAVAJUNI operates the Platform as an Intermediary under the IT Act. This document is published in accordance with the provisions of the Information Technology Act of 2000 read along with its relevant rules including Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and amendments if any.

A. Your Acceptance

Please read these Guidelines carefully before viewing or posting Content on this Platform. By viewing or posting any Content on this Platform, You agree to be bound by the terms and conditions of these Guidelines.

These Guidelines shall form part of the Terms of Service and shall come into effect from the date on which the Terms of Service come into effect. You are bound by the Terms of Service, Privacy Policy and these Community Guidelines when You begin Your use of the Platform.

The Platform facilitates aggregation of Content from various sources. NAVAJUNI merely provides access to various types of content as an intermediary. For the purpose of these guidelines, any reference to NAVAJUNI shall include its affiliates, business partners, parent company, subsidiaries, and sister concerns.

Our mission is to give people the power to share and make the world more accessible and connected. Every day, people come to our Platform to share their stories, see the world through the eyes of others and connect with friends and causes. The conversations that happen on the Platform reflect the diversity of a community of more than one billion people.

We want people to feel safe when using our Platform. For that reason, we've developed a set of Community Guidelines, outlined below. These guidelines will help you understand what type of sharing is allowed on the Platform, and what type of content may be reported to us and removed. Because of the diversity of our global community, please bear in mind that something that may be disagreeable or disturbing to you may not violate our Community Guidelines.

For the purpose of these Guidelines/ Agreement (“Policy”), Content shall mean any material including but not limited to text, images, audio, a video displayed, broadcasted, published, hosted, communicated to the public on the Platform. For clarity, Content shall also include comments and hyperlinks.

When You use the Platform, You agree to all terms of our Policy, Terms of Service and Privacy Policy. If You disagree with any of these terms, please stop using the Platform.

B. Content on this Platform

NAVAJUNI is merely an intermediary and a technology provider recognized under the provisions of the Information Technology Act of 2000 read along with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and amendments if any. The content posted on the Platform may be sourced from content providers or posted by users. NAVAJUNI holds no control with respect to the content and does not warrant the correctness, validity or legality of the content. NAVAJUNI expressly disclaims all warranties and shall not be liable for any violations under civil or criminal law.

  • As the content on the Platform is not owned by NAVAJUNI, it is not responsible for any content posted or available on the Platform.

  • You agree to post content in good faith only for lawful and non-commercial purposes including education, entertainment, criticism, or spreading information.

  • You must not access or post content through any unauthorized means, including but not limited to, by using an automated device, script, bot, spider, crawler or scraper.

  • Don’t post any content with bad intentions or use unauthorized means to post content on the Platform.

  • You agree that the content posted by You is legal and does not violate any applicable laws, rules, regulations, policies, guidelines and/or norms applicable to the Content in countries where the Content is published, communicated to the public, or distributed by NAVAJUNI. You confirm that You are authorized to post the content on the platform. NAVAJUNI is not obligated to publish any information or content on the Platform and can remove any Content in its sole discretion, with or without notice to users. NAVAJUNI wants to make it easy for users to find news from publishers who consistently produce independent and original work, with a significant source of fresh and purposeful content.

  • The Content and behaviour policies help ensure a positive experience for our users and publishing partners. To be eligible to appear on the Platform content should follow the best practices such as per our policies and content should not be:

1. Hate Speech and Discrimination

Treat others on the Platform with dignity, respect, and a sense of empathy. We encourage valid and well-intentioned expressions of healthy disagreement on the platform. We do not allow any forms of hateful, personal attacks, ad hominem speech, or uncivil disagreement which are intended to harm another user or cause them mental stress or suffering. Examples of hateful or discriminatory speech include comments which encourage violence, racially or ethnically objectionable, or disparage anyone based on their national origin, sex, gender identity, sexual orientation, religious affiliation, disabilities, or diseases. We also prohibit content which could encourage other users to share such content. You are not permitted to use hateful images or symbols in your profile image or profile header. You also may not alter your username, display name, or profile bio in such a manner as to appear as if you are engaging in abusive behaviour, or which could be reasonably construed as causing harassment to other user(s) or expressing hate.

2. Religiously offensive Content

You must always be respectful of the religious faith and beliefs of others regardless of whether or not they share the same views or beliefs as you. You must not publish anything which is hurtful to the sentiments of others, or which insults their religion or customs.

3. Terrorism and Extremism

You must not threaten or promote any dangerous activities on the Platform. In particular you must not use the Platform to incite terrorism, secession, acts of violence against person or property or which threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign nations, or insults another nation. You must not post any content that promotes or encourages users to take actions on behalf of a terrorist or anti-national organization, or recruits and disseminates information for, or furthers the objectives of, such organizations. You must also not garner support or approval for the commission of violent acts during lawful protests or create violence-inducing terror and conspiracy networks on the platform.

4. Violent and Graphic Content

You must not use the Platform to make any direct or indirect threats of physical harm against another person. This includes any threat relating to theft, vandalism, wrongful confinement, bodily, mental or financial harm. The Platform does not permit its users to post content which involves references to mass murder, violent events, or specific means of violence, in particular where vulnerable communities or groups are the primary targets or victims, or which depicts or glorifies any such actions. Platform does not permit the glorification of violence in any manner including but not limited to celebrating events that have caused physical harm to or hurt the sentiments of any person or group. You must refrain from posting content which depicts torture, injury, mental suffering, death, bodily harm, abduction, kidnapping or other forms of violent content.

5.  Child Sexual Abuse Content

Eterno prohibits and shall block any sexual or suggestive content involving minors or someone who appears to be a minor. This includes child sexual abuse imagery, child pornography, and any other content, including fantasy content (e.g. stories, “loli”/anime cartoons), that depicts, encourages or promotes pedophilia, child sexual exploitation, or otherwise sexualizes minors or someone who appears to be a minor. Eterno has zero tolerance towards any material that promotes child sexual abuse content and other such content that include articles, posts/graphic posts as well as comments. Any users posting such content pertaining to child sexual abuse which aim to victimize, endanger, or otherwise exploit children is strictly prohibited.

6. Cyberbullying and Harassment

Users should feel safe to express themselves. NAVAJUNI doesn’t allow bullying or publishing of harassment content. We intend to give our users the freedom to express their opinions without fear of emotional or psychological distress. We also do not tolerate abusive content or behavior on our platform.

7. Invasion of Privacy

NAVAJUNI expects users to be respectful towards the privacy of others. You must refrain from publishing, sharing, or encouraging the publication of any personal information of another person or which is an invasion of their privacy without their express authorisation and permission. We also prohibit any kind of threatening content to expose private information of anyone.

8. Sensitive media Information, including violence and adult content.

You may not post media that is excessively gory or share violent or adult content within images, articles or comments. The media depiction of sexual violence or assault is not permitted. NAVAJUNI does not allow sharing of any kind of content depicting, non-consensual sexual act or any non-consensual sexual act intimate imagery or adult sexual solicitation.

9. Misinformation and Fake News

We don't allow audio, video, or image content that's been manipulated to deceive, defraud, or mislead by means of creating a representation of actions or events that verifiably didn't take place. This includes if such content would cause a reasonable person to have a fundamentally different understanding or impression, such that it might cause significant harm to groups or individuals, or significantly undermine participation or trust in electoral or civic processes. Users must refrain from using artificial or manipulative ways to generate traffic or to increase their followers or views, comments as well as shares.

10. Suicide and Self harm.

Content containing suicide, self harm or encouraging participation in dangerous activities is not allowed on the platform. Content that depicts self harm, glorifies self injury or suicide as well as posts that even state instructions as to how to commit suicide or self harm in any means is prohibited. Content indulged in providing support to those undergoing serious issues are allowed.

11. Identity Theft and Impersonation

Do not impersonate or pose as another person, brand, or organization to deceive or misleads users about the origin of the content. You are encouraged to voluntarily verify yourself and ensure that all the details provided in your profile are accurate and do not, in any manner, constitute misrepresentation.

12 Vulgar language & profanity:

We do not allow content that is excessively gruesome or shocking, especially that promotes or glorifies abject violence or suffering. We do allow exceptions for certain circumstances, for example, content that is newsworthy or meant to raise awareness about issues. When we identify a genuine risk of violence or threat to public safety, we ban the account and work with relevant legal authorities as necessary and when appropriate.

13. Malicious Programmes

Do not knowingly post or share information, which is unverified or false or misleading, but may be perceived as factual. We have a zero-tolerance policy for morphed or manipulated media, including photoshopped pictures or doctored videos. We do not allow content which may affect citizen-centric processes. We also do not permit any content which may interfere with the results of political elections. You must, to the extent possible, make sure that the content that you post on the Platform is authentic and from a reliable and verifiable source.

14. Illegal activities and regulated goods

We prohibit the trade, sale, promotion, and use of certain regulated goods, as well as the depiction or promotion of criminal activities. Some content may be removed if it relates to activities or goods that are illegal or regulated in the majority of the region or world, even if the activities or goods in question are legal in the jurisdiction of posting. We allow exceptions for content that provides value to the public, such as educational, scientific, artistic, and newsworthy content.

  • Please ensure that the content posed by You is not illegal, immoral or unethical.

  • Any content promoting or selling weapons, firearms, explosives, illegal goods or services, regulated goods, drugs, controlled substances, soliciting or selling sexual services is not allowed on the platform and is strictly prohibited.

  •  Content that is related to or encourages money laundering or gambelling are strictly prohibited.

  • Content containing computer viruses, malware, or any other kind of  computer code aimed at restricting the functionality of a computer resource is not allowed to be uploaded on the Platform.

15. Deepfake Content

We do not allow deepfake content (including images, videos, audios, gifs, and URLs hosting deepfake content) to be posted, uploaded, streamed or shared on our Platform as it might cause harm to individuals or groups, create widespread confusion on public issues, impact public safety, cause serious harm or significantly undermine participation or trust in electoral or civic processes. Users must refrain from using deepfake content to boost traffic, increase followers, or gain views, comments, and shares.

Deepfake content is defined as manipulated, synthetic or falsified audio or visual media that seem authentic, and which feature people that appear to say or do something they have never said or done, produced using artificial intelligence techniques. Deepfakes can best be understood as a subset of a broader category of AI-generated 'synthetic media', which not only includes video and audio but also photos and text.

NAVAJUNI reserves the right to remove or restrict account access for Users, whom we have reason to believe have uploaded Deepfake content on the Platform. In evaluating such acts, we may share information with subject matter experts or law enforcement.

You acknowledge, confirm and agree that NAVAJUNI is under no obligation to monitor the content on its Platform, but retains the right to monitor all content posted by You. You acknowledge and agree that, in case of any breach of applicable laws or the terms of this policy, You will be solely responsible for any consequences arising out of such breach.

C. Intellectual Property

You acknowledge, confirm and agree that all intellectual property rights in the Content You post vests with You or You have a valid license to post, display, reproduce, make copies, broadcast, communicate to the public such Content on the Platform.

You acknowledge, confirm and agree that all intellectual property rights in the Platform, whether registered or unregistered, including but not limited to its software, interface, webpages, database, name and logo vest in NAVAJUNI. You shall not claim any right in any of the aforementioned forms of intellectual property.

You own the content posed by You. NAVAJUNI owns all the rights in the Platform.

When You post content on the Platform, You grant NAVAJUNI a non-exclusive, perpetual, worldwide, transferable, irrevocable, royalty-free, unlimited license to use, commercially use, cache, store, publish, display, distribute, and store such Content, including underlying works in the content, posted by You. You agree, understand and confirm that You are liable to pay any license fee, royalty, or any other consideration applicable to the content posted by You.

You grant NAVAJUNI a right to use the content posed by You on the Platform.

Other than as expressly set forth in this Policy, You shall not copy, modify, publish, transmit, upload, participate in the transfer or sale of, reproduce (except as provided in this Section), create derivative works based on, distribute, perform, display, or in any way exploit, any of the Content, software, materials, or Services in whole or in part.

Do not use any content posted on the Platform for unauthorized purposes.

If You remove any Content from the Platform or terminate Your use of the Platform, NAVAJUNI may keep and use Your Content on its sole discretion and for any lawful purpose. NAVAJUNI and its users may retain and continue to use, store, any of Your Content even after the date of termination of Your use.

NAVAJUNI retains the right to use content even after You remove it from the Platform.

D. Representations and Warranties

You represent, covenant and warrant that the content posted by You does not violate any term of this Policy or any law in force in the territory in which You are posting the content or any law in force in the territory in which content can be displayed, broadcasted, published, used, communicated to public, reproduced or copied.

You further represent, covenant and warrant that You own or have a valid license to post the content, including underlying works in the content, on the platform and fulfil Your obligations under this Policy.

You confirm that the You post is legal and You have a right to post it.

Eterno makes no warranties under this Policy. And Eterno expressly disclaims all warranties, expressed or implied, including but not limited to:

  • express or implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Platform(s) or any other aspect;

  • Warranties with respect to the any and all content;

  • warranties as to the quality or performance of the Platform(s), services, technology including but not limited to the availability of any advertisement; and

  • warranties that the Platform(s) and/or the services offered by it will be uninterrupted, timely, or error-free.

NAVAJUNI makes no warranties with respect to the Platform.

E. Indemnity

You will indemnify and hold NAVAJUNI and its affiliates, business partners, and their directors, officers and employees, harmless, including costs and attorneys' fees, harmless from any claim or demand made by any third party arising out of or in connection with the Content posted by You, any violation of this policy by You, or any other illegal act done by You.

If NAVAJUNI is sued because of anything You do on the Platform, you have to pay the costs.

To the maximum extent permitted by law, NAVAJUNI and/or its affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) Your access to or use of or inability to access or use the platform; (b) any conduct or content of any third party on the platform, including without limitation, any defamatory, offensive or illegal conduct of other users or third parties; or (c) unauthorized access, use or alteration of Your transmissions or content. In no event shall NAVAJUNI 's aggregate liability for all claims relating to the platform exceed ₹ 5000 (₹ five thousand only).

F. Our liability is limited.

This limitation of liability is part of the basis of the bargain between You and NAVAJUNI and shall apply to all claims of liability (e.g. warranty, tort, negligence, contract, law) and even if NAVAJUNI or its affiliates have been told of the possibility of any such damage, and even if these remedies fail their essential purpose.

G. Grievances

If you have any grievances in relation to the Application or its content, you may send a notice to Grievance Redressal Officer at the below-mentioned email and address.

Grievance officer

Rushan Patel

Email: rushan@goglobally.in  

Plot No 645, Sector 8, (Gandhinagar) Sector 8, Gandhi Nagar, Gandhinagar, Gujarat, India, 382007

We shall try to resolve the grievances as per timelines prescribed in applicable law.

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